Privacy Notice

Privacy Notice

Spini Watts Counselling – Client Privacy Information

At Spini Watts Counselling, I take your privacy seriously and am committed to protecting the confidentiality of your personal information. This notice explains how I collect, use, and safeguard your personal data when you engage with my therapy services. Please read it carefully so you understand how your information will be handled.

Contact Details

What Information Do I Collect and Why?

I collect the following types of personal information to provide you with the best possible therapy experience:

  • Basic Contact Information: This includes your name, email, phone number, and address. This helps me to stay in touch with you and manage appointments.
  • Service Information: This includes your therapy history or any personal details relevant to our sessions. This allows me to understand your needs and tailor our sessions to your personal journey.
  • Sensitive Data: Information you may share during sessions (e.g. health or mental well-being) will be treated with the utmost care and confidentiality.

Why Do I Collect Your Data?

Your personal information is collected for the following reasons:

  • To provide therapy services: This ensures that I can offer you relevant support based on your personal needs.
  • To maintain records: I may need to store records related to your therapy for both practical and legal reasons.
  • For legal obligations: In some cases, I may be required to share your data with certain regulatory authorities.

Your Rights Regarding Personal Data

As a client, you have several important rights when it comes to your personal information. These include:

  • Right to Access: You can request to see what information I have about you.
  • Right to Rectification: If any information is incorrect, you can ask me to update it.
  • Right to Erasure: You can ask for your information to be deleted, unless it’s needed for legal reasons.
  • Right to Restriction of Processing: You can ask me to limit how I use your data in some cases.
  • Right to Object to Processing: You have the right to object to how I use your information in certain circumstances.
  • Right to Data Portability: If needed, I can transfer your data to another organization.
  • Right to Withdraw Consent: If you gave consent for your data to be used, you can withdraw that consent at any time.

If you wish to exercise any of these rights, please contact me using the details provided.

How Long Do I Keep Your Data?

I will only retain your personal information for as long as necessary for the purpose it was collected. Typically, I retain information for a period of 5 years after our last session to ensure compliance with professional standards and regulations.

Who May I Share Your Data With?

In order to ensure your privacy and security, your personal information will only be shared with trusted professionals when necessary, including:

  • Emergency Services: In rare cases where immediate action is required for your safety.
  • Legal Obligations: I may need to share your data if required by law, such as with regulatory bodies.
  • Data Processors: For example, my secure software provider (e.g., Kiku) to store your notes and personal data.

Your data will never be sold or shared with third parties for marketing purposes.

How to Make a Complaint

If you have concerns about how your personal data is being used, please don’t hesitate to contact me directly at the details provided above. If you feel your concerns haven’t been resolved to your satisfaction, you can file a complaint with the Information Commissioner’s Office (ICO) at:

Last Updated

This privacy notice was last updated on 24 January 2025. I may update this notice from time to time, so please feel free to check it periodically for any changes.